Privacy policy

Privacy Policy

Last updated: February 13, 2026

Andros Labs, Inc. (“Andros,” “we,” “us,” or “our”) operates this store and website under the Andros Wear brand, including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase from the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

 

Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with us, we may collect:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Financial Information

  • Payment card details (processed securely by our payment providers)

  • Transaction details

  • Purchase confirmations

Account Information

  • Username and password

  • Account preferences

  • Saved items

Transaction Information

  • Items viewed

  • Items added to cart

  • Items purchased

  • Returns and exchanges

Communications

  • Customer service inquiries

  • Emails, messages, or support requests

Device & Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Network information

  • Cookies and similar technologies

Usage Information

  • Pages visited

  • Time spent on site

  • Click behavior

  • Referring URLs

 

Advertising & Tracking Data

Through pixels, cookies, SDKs, and server-side APIs (including Meta Pixel, TikTok Pixel, Advanced Matching, and Events APIs), we may collect:

  • Hashed email addresses

  • Hashed phone numbers

  • Advertising identifiers

  • Conversion events (e.g., add-to-cart, checkout, purchase)

  • Behavioral data for retargeting

 

Sources of Personal Information

We collect information:

  • Directly from you

  • Automatically through cookies and tracking technologies

  • From service providers (e.g., Shopify, payment processors, fulfillment partners)

  • From advertising and analytics partners

  • From social media platforms when you interact with our ads

 

How We Use Your Personal Information

We use personal information to:

1. Provide and Improve the Services

  • Process payments

  • Fulfill orders

  • Manage accounts

  • Ship products

  • Facilitate returns

  • Personalize your experience

2. Marketing & Advertising

We use cookies, pixels, and server-side integrations to:

  • Deliver personalized advertising

  • Measure campaign effectiveness

  • Create custom and lookalike audiences

  • Retarget website visitors

  • Analyze performance

We may share limited identifiers (such as hashed email or phone number) with advertising platforms including Meta (Facebook/Instagram) and TikTok for advertising optimization and attribution.

We do not sell personal information in exchange for money. However, certain sharing for targeted advertising purposes may be considered “sharing” under applicable privacy laws.

3. Security & Fraud Prevention

  • Detect fraudulent activity

  • Protect customer accounts

  • Secure transactions

4. Legal Compliance

  • Respond to legal requests

  • Enforce our terms

  • Comply with applicable laws

 

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify (hosting platform)

  • To payment processors

  • To fulfillment and shipping providers

  • To advertising and marketing partners

  • To analytics providers

  • To affiliates within our corporate structure

  • In connection with a merger, acquisition, or sale

  • To comply with legal obligations

 

Relationship with Shopify

Our store is hosted by Shopify.

Shopify processes certain personal information to operate and improve the Services. In addition, we use certain Shopify enhanced features, which may incorporate data from your interactions with our store, other merchants, and Shopify.

In these cases, Shopify may act as an independent data controller for certain processing activities. You can review Shopify’s Privacy Policy at:

https://privacy.shopify.com

 

Cookies & Tracking Technologies

We use:

  • Cookies

  • Pixels

  • Web beacons

  • SDKs

  • Server-to-server APIs

These technologies allow us to:

  • Recognize returning visitors

  • Track purchases and conversions

  • Improve advertising performance

  • Measure traffic and engagement

You may manage cookie preferences through your browser settings.

If you use the Global Privacy Control (GPC) signal, we will treat it as a request to opt out of targeted advertising where required by law.

 

Your Privacy Rights

Depending on where you live (including California residents), you may have the right to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Request portability

  • Opt out of targeted advertising or sharing

  • Limit use of sensitive personal information

To exercise your rights, contact:

contact@androsforma.com

We may verify your identity before fulfilling your request.

We will not discriminate against you for exercising your privacy rights.

 

Children’s Data

The Services are not intended for children under 16. We do not knowingly collect personal information from individuals under 16 years of age.

 

International Transfers

Your information may be processed in the United States or other jurisdictions. Where required, we rely on appropriate legal safeguards for international transfers.

 

Data Security & Retention

We implement commercially reasonable security measures. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

 

Contact Us

If you have questions about this Privacy Policy or your rights:

Andros Labs, Inc.

(operating under the Andros Wear brand)

589 Howard St, Suite 100

San Francisco, CA 94105

United States

Email: contact@androsforma.com